We’re proud of our dynamic and creative team of employees who work to fulfill our vision. At The Oval you will find talented, inspiring people who are driven to create a legacy, who strive to provide an inspiring multi-sport environment for all ages and skill levels, while providing the best possible experience for our customers.
3 Pillars
We don't believe in simply giving great customer service. We believe in giving our customers an experience that embodies the inspirational spirit of the Olympics. We do that by building positive and lasting relationships with our customers using our 3 Pillars of Customer Service.
RECOGNIZE
We take the time to get to know our guests and staff, understand their needs, goals and interests, and recognize their accomplishments every day.
ACHIEVE
We strive to help our guests and staff reach their goals. When challenges arise, we listen, we take ownership and we make every effort to find a resolution in a timely manner.
DELIVER
As a world-class centre for sport, health, wellness, culture and entertainment, our staff are proud advocates of the Oval brand and make it their mission to deliver exceptional customer service to our guests, each and every day.
We are a passionate group of diverse and skilled team members who support each other and work together to deliver the best possible experience for our customers and to make a difference in our community.
Our pursuit of excellence is in everything we do. Everyday we are seeking continuous improvement in our people, products, services, and accomplishments.
We promote leadership through all levels of our organisation, by demonstrating honesty, integrity, and respect to our coworkers and to our customers.
This is more than just a workplace; it is a place to have fun and build friendships. We are who we are because our team is focused on a common goal and we care about each others success.
We challenge the status quo, assumptions, systems, and the way we do things through our staff’s creativity.
Location: IT Team
Location: Member Care Team
Location: Retail Team
Location: Community Sport Team
Location: Richmond Olympic Experience (ROX) Museum
Location: Richmond Olympic Experience (ROX) Museum
Location: Richmond Olympic Experience (ROX) Museum
Location: Richmond Olympic Oval
Location: YYoga Richmond Oval
